Program & Event Registration & Cancellation Policies

The North Lakeland Discovery Center accepts registrations in the order they are received. NLDC reserves the right to cancel, reschedule, or change programs as needed. All fees are per person unless otherwise stated.

To Register

    1. In the events detail page, click the "Click here to register online" button to register for a program.
    2. Credit cards can be processed during the registration process.
  • If you would like to pay with cash or a check, please contact us or stop in the main office prior to the program.
  • Payment is required at registration.
  • You can register by calling the Discovery Center at 715-543-2085 and we can register you and process your credit card over the phone.
  • We ask that you register for all programs that you intend to participate in, including the programs marked as "free" so that we can prepare the best program possible!
  • OOPS! “We cancelled it because you didn’t register!”  Sometimes we have to cancel great programs when too many people wait until the last minute to register.  Most of our classes need a minimum number of participants before the class will run.  If you are interested in a program, don’t wait…register today!
  • Most programs have a registration deadline, pre-registration is required by these dates and registration may not be accepted after the deadline.
  • Please contact us to check availability of a program after the registration deadline.
  • If you are on a waitlist for a program, you will be contacted in the event a spot opens up for you.  Please do not show up to a program if you are on the waitlist and have not been contacted by Discovery Center staff informing you that you can attend.

 

Program and Event Cancellation/Refund Policy:

  • If a program or trip is canceled or rescheduled by Discovery Center staff, a full refund will be given.
  • The staff reserves the right to cancel programs that do not reach minimum program participants by the registration deadline.  This is why most of our programs require pre-registration several days in advance.  Please register early to ensure that a program can be run.
  • If weather becomes a safety issue, or any other issue that would prevent the program from running, participants will be notified within 24 hours of the start of the program.
  • For a full refund, participant cancellation must be made 3 days prior to the program or event.
  • Cancellations made less than 3 days prior to the start of the program will not be refunded.  This includes changes in individual schedules, ANY illness, or other personal reasons. These registration fees then become a donation to the Discovery Center.
  • These policies do not cover special events and extended trips the Discovery Center puts on. These each have their own policy.  Please contact the Discovery Center with questions.